Refund Policy

Returns will be processed within 3-5 business days of being received. It may take up to 5 business days for credit card or PayPal refunds to be processed. Original shipping charges are nonrefundable. Click the link below to start your return.

If you would like to cancel an order that has not yet shipped, please contact us instead of requesting a return.

Full price items purchased at Public Laundry are eligible for a full refund or store credit within 30 days of purchase. Sale items are eligible for store credit ONLY, and must be received by Public Laundry within 30 days of purchase. Items must be unworn, unwashed, with all original tags attached in order to be refunded.

All international returns must be posted back to us at the customer's expense.

Any refunds totaling $500 or more are subject to a 10% restocking fee.

Items purchased on sale with any additional discounts are FINAL SALE and cannot be returned.

Clearance items are FINAL SALE and cannot be returned.

For hygienic reasons, sunglasses, socks, hats, underwear and swimsuit bottoms cannot be returned.

Damages & Incorrect Items
If you received a damaged or incorrect item, please contact us immediately.